In accordance with Section 23 of the 1988 Education Reform Act, the Authority has adopted a procedure to deal with complaints about the curriculum. Most complaints are settled quickly and informally at school level; the complaints procedure exists for those parents who also wish to pursue a complaint through more formal channels.
A copy of the complaints procedure is available from the school or directly from the Education Department, public libraries and public information offices.
General Complaints
It is the belief of the Governing Body that the vast majority of concerns and complaints can be resolved informally.
Headteacher and staff maintain open channels of communication to ensure concerns are resolved swiftly.
If necessary, the Headteacher will discuss the matter with the Chair of Governors, and if further action is required, the matter will be referred to the complaints committee of the Governing Body.
An Appeals committee is also in place should a complaint not be resolved by the complaints committee. The Complaints Policy is available at school upon request.
Governors Page
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